In the mid-1990s, television director Teng Dak Hei asked her to participate in his upcoming series, the fifth installment to the popular TVB drama series, Files of Justice.
Chan's performance in this series about young, yuppie lawyers caught the attention of the HK audience and TVB. She signed on as a TVB actress and has since made other series, most notably Untraceable Evidence, playing the calm and collected forensics doctor, "Pauline Lip"; and in Healing Hands, a TVB series.
In 2002, Chan won the coveted "Most Favorite TV Actress" award presented annually by TVB. By this time in her career, Chan already starred in various TVB dramas and was known and loved by audiences for her roles as cool professionals. Chan is no longer signed on with TVB as a full-time actress. In December 2006, Chan announced she would be returning to film a TVB serial in February 2007.